My washer won’t drain and water is pooling on the floor — what can I try before calling a technician?

A washing machine that refuses to drain can quickly turn a laundry day into a waterlogged disaster. While it might seem like an immediate call to a technician is necessary, there are several troubleshooting steps you can take to potentially solve the problem yourself. Not only could this save you a hefty service fee, but it might also get your washer back up and running faster than waiting for a professional to arrive.

In this article, we’ll walk you through a series of practical steps to diagnose and possibly fix the issue causing your washer to not drain. From simple checks like ensuring the door is properly closed, to more involved tasks like inspecting the drain pump, these tips will guide you in tackling the problem head-on.